TENNESSEE'S TOP STORM DAMAGE RESTORATION TEAM

Nashville storm damage restoration claims should only be handled by a true expert. Our inspectors and experienced claims processors can document the extent of your damage in an accurate and compelling way. Afterwards, our knowledge of the claims filing process can help ensure that you will get a fair settlement from your insurer.

Only someone with extensive knowledge and expertise can make sure the insurance company is paying you for everything. If this audit is not done, you may find that you have been drastically underpaid. Inexperienced retail contractors typically focus their energies on underbidding each other (giving estimates) rather than getting the property owner paid for all the damage. 

Insurance Restoration Process:

• An Antebellum Roofworks Field Supervisor will conduct an inspection of your home to determine the extent of damage to your roof, siding, gutters and windows, as well as the interior of your home.
• We will ask you to call your insurance company to initiate a claim. (Unfortunately, insurance companies do not allow us to do this for you.)
• Once you have an insurance claim number, our Field Supervisor will contact the Insurance Adjuster assigned to the claim. On your behalf, we will begin the restoration process.
• Our Field Supervisor will meet with the Adjuster and point out all of the damage. We encourage you to be present during the inspection. However, if it is inconvenient to take time off work and you prefer not having to climb up on your roof, your attendance is not required. If the Adjuster agrees with our assessment, we will notify you immediately. If they disagree or refuse to pay for everything we feel you are entitled to receive, we will notify you immediately. We will then request that a different Adjuster re-inspect your home. If they still refuse to pay you what we honestly feel you are entitled to, we can have an Arbitrator completely re-inspect your home. Once again, you are kept apprised on a daily basis.
• Once we receive approval from your insurance company, the Insurance Adjuster will tell your insurance company to write you a check for at least half the total cost of the project.
• While you are waiting for your check, you and our Field Supervisor will pick out building materials and colors. 
• Our Field Supervisor will collect the insurance deductible, which is typically $500. In most cases this is your only out-of-pocket expense unless you purchased upgrades or other services not covered by your insurance.
• Next, our Field Supervisor will order the materials needed to replace the damaged areas.
• When the materials are delivered, our Project Manager will do a thorough inspection and make sure that all of the materials are the right colors and that everything is correct. Also, at that time our Field Supervisor will collect the first check you have received from the insurance company. In the construction industry, it’s called a “Material Drop Check,” because the materials have been dropped at the work site.
• Once the Material Drop Check has been picked up, our Production Manager will schedule the work to be done on your house and assign the crews.
• On the day of construction, our Project Manager will be at your house to meet the crews and get started.
• Once everything is completed, you and our Field Supervisor will go over the Inspection Checklist together, point by point, to confirm that everything has been completed to your satisfaction.
• After completion of the work on your home, we will invoice your insurance company for the remainder of the money due for the project. When you receive final payment from your insurance company, our Field Supervisor will come to your house to pick up the check and do a final inspection to make sure you are completely satisfied.